Thursday, April 10, 2008

Customer interaction

In order to investigate a possible bug, customers have send us a network capture. 200 megabytes zip archive, containing a 800 megabytes of Ethereal capture. With _no_ sip packets (that we were supposed to debug) at all. Everything - voice traffic, visited sites, downloaded mp3's (sadly, no porn...) and no actual debug data.

Reminds me a "program fails to launch" screenshot from our partners (click on it to enlarge):
said thank you for this page

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